sFLOW – Digital experience & transformation
Focus:
Interaction, experience, and transformation
Services:
Customer Experience, Digital Marketing, Omnichannel Strategies, AI-driven Automation
Key Technology:
SAP CX (Customer Experience):
Also working with:
Salesforce, Adobe Experience Cloud, VTEX, Sprinklr, Strapi
Team:
Experts in Customer Experience, SAP CX Consultants, and Specialists in Marketing Automation and Omnichannel Solutions
Experiences that transform.
At sFLOW, we connect people, channels, and processes through intelligent and adaptive digital solutions. Our purpose is to redesign the experience, empowering brands to grow through more human, efficient, and memorable interactions.
Focus & Expertise
At sFLOW, we understand that experience is the heart of business. We focus on creating strong connections between customer, employee, business, and technology, ensuring that every interaction delivers real value.
Our expertise combines Customer Experience platforms (SAP CX, Salesforce, CDP), AI-driven automation and personalization, and composable architectures that enable companies to adapt with agility. We design mobile-first and omnichannel experiences that drive engagement and deliver measurable results.
Areas of Action
We work from the design and development of our own products to the implementation of certified solutions in SAP and Salesforce. We create omnichannel journeys powered by generative AI, activate digital revenue across all stages, onboarding, engagement, and conversion, and deploy advanced measurement models to continuously improve the experience (NPS, LTV, churn).
Key Technology
SAP Customer Experience (CX) is the platform that turns every interaction into value. It allows us to integrate marketing, sales, service, and commerce into a unified ecosystem, enhancing personalization and loyalty in real time. With SAP CX, we help companies design experiences that not only satisfy but also inspire and transform.
We also work with
- Salesforce · Comprehensive customer relationship management (CRM) platform.
- VTEX · Unified platform for digital commerce and marketplaces.
- Spryker · Composable architecture for enterprise eCommerce.
- Strapi · Flexible headless CMS for personalized digital experiences.
- Adobe Experience Cloud · End-to-end ecosystem for marketing and digital experiences.
- Sprinklr · Unified platform for social media management and customer experience.
Casos de éxito
Resultados
Nuestros clientes orbitan más alto gracias a soluciones diseñadas para escalar y evolucionar con ellos.
que orbitan
Nuestros clientes orbitan más alto gracias a soluciones diseñadas para escalar y evolucionar con ellos.
Redesignthe experience
Every interaction is an opportunity to transform your relationship with your customers. At sFLOW, we help turn every touchpoint into a memorable experience by connecting strategy, technology, and creativity. If your brand is ready to move from communicating to truly impacting, let’s talk: the experience is ready to be redesigned.
